/* Plumbers page only (industries/plumbers.html): the real estate work order and hot water options sections.
   Shared look comes from site.css (.draw__list, .vq-wave, pop-on). Steps play when the visual is on screen (.is-play from site.js). */
.wo__grid{display:grid;grid-template-columns:minmax(0,.9fr) minmax(0,1.1fr);gap:56px;align-items:center}
.wo__grid--flip{grid-template-columns:minmax(0,1.1fr) minmax(0,.9fr)}
.wo__grid--flip .wo__copy{order:2}
.wo__copy{display:grid;gap:18px;justify-items:start}
.wo__copy .lead{margin:0}

.wo__vis,.hw__vis{position:relative;display:grid;gap:14px}
.wo__vis::before,.hw__vis::before{content:"";position:absolute;inset:8% -4% -6% 6%;border-radius:28px;background:radial-gradient(closest-side,rgba(255,105,0,.14),rgba(255,105,0,0));pointer-events:none}

/* Work order email */
.wo__mail{position:relative;padding:18px 20px;border-radius:22px;background:var(--white);border:1px solid var(--n200);box-shadow:var(--shadow)}
.wo__from{display:flex;align-items:center;gap:10px;margin:0 0 12px}
.wo__from b{display:block;font-size:14.5px}
.wo__from small{display:block;font-size:12.5px;color:var(--n500)}
.wo__av{display:grid;place-items:center;width:34px;height:34px;border-radius:50%;background:var(--job);color:var(--job-ink);font-size:12px;font-weight:800;flex:none}
.wo__time{margin-left:auto;font-size:12px;color:var(--n400)}
.wo__subj{margin:0 0 12px;font-family:var(--head);font-size:18px;font-weight:700;letter-spacing:-.015em}
.wo__meta{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:8px;margin:0}
.wo__meta div{padding:8px 10px;border-radius:12px;background:var(--n50);border:1px solid var(--n150)}
.wo__meta dt{font-size:11px;font-weight:700;letter-spacing:.04em;text-transform:uppercase;color:var(--n500)}
.wo__meta dd{margin:2px 0 0;font-size:13.5px;font-weight:600;color:var(--n800)}

/* Steps the AI takes */
.wo__steps{position:relative;display:grid;gap:8px;margin:0;padding:0 0 0 22px;list-style:none}
.wo__steps::before{content:"";position:absolute;left:8px;top:14px;bottom:14px;border-left:2px dashed var(--orange-200)}
.wo__s{position:relative;display:flex;align-items:center;gap:12px;padding:11px 14px;border-radius:16px;background:var(--white);border:1px solid var(--n200);box-shadow:var(--shadow-sm);opacity:0;animation:pop-on .5s var(--ease-out) forwards paused;animation-delay:calc(var(--k) * 450ms + .4s)}
.wo__s::before{content:"";position:absolute;left:-19px;top:50%;width:10px;height:10px;margin-top:-5px;border-radius:50%;background:var(--orange);box-shadow:0 0 0 3px var(--orange-50)}
.wo__vis.is-play .wo__s{animation-play-state:running}
.wo__s b{display:block;font-size:14.5px}
.wo__s small{display:block;font-size:12.5px;color:var(--n500)}
.wo__ic{display:grid;place-items:center;width:32px;height:32px;border-radius:10px;background:var(--n50);border:1px solid var(--n150);color:var(--n700);flex:none}
.wo__ic img,.wo__ic svg{width:18px;height:18px}
.wo__s--ok{background:var(--green-50);border-color:var(--green-200)}
.wo__s--ok b{color:var(--green)}

/* Hot water options */
.hw__voice{display:flex;align-items:center;gap:10px;width:min(320px,100%);justify-self:end;padding:10px 12px;border-radius:16px 16px 4px 16px;background:#DCF8C6;box-shadow:0 1px 1px rgba(0,0,0,.08)}
.hw__voice i{width:28px;height:28px;border-radius:50%;display:grid;place-items:center;background:#1F8F5A;color:var(--white);flex:none}
.hw__voice i svg{width:12px;height:12px}
.hw__voice small{font-size:11.5px;color:#4F6B57}
.hw__said{justify-self:end;max-width:36ch;margin:-4px 2px 0;font-size:13.5px;font-style:italic;color:var(--n500);text-align:right}
.hw__quote{position:relative;padding:18px;border-radius:22px;background:var(--white);border:1px solid var(--n200);box-shadow:var(--shadow-lg)}
.hw__qh{display:flex;justify-content:space-between;align-items:baseline;gap:10px;margin:0 0 12px}
.hw__qh b{font-family:var(--head);font-size:17px;letter-spacing:-.01em}
.hw__qh span{font-size:13px;color:var(--n500)}
.hw__opts{display:grid;gap:8px;margin:0;padding:0;list-style:none}
.hw__o{display:flex;justify-content:space-between;align-items:center;gap:12px;padding:12px 14px;border-radius:14px;background:var(--n50);border:1px solid var(--n150);opacity:0;animation:pop-on .5s var(--ease-out) forwards paused;animation-delay:calc(var(--k) * 300ms + .4s)}
.hw__vis.is-play .hw__o,.hw__vis.is-play .hw__ok{animation-play-state:running}
.hw__o b{display:block;font-size:14.5px}
.hw__o small{font-size:12.5px;color:var(--n500)}
.hw__o em{font-style:normal;font-family:var(--head);font-size:17px;font-weight:700;letter-spacing:-.01em}
.hw__o--pick{background:var(--orange-50);border-color:var(--orange-200)}
.hw__tag{margin-left:6px;padding:2px 7px;border-radius:999px;background:var(--orange);color:var(--ink);font-size:10.5px;font-style:normal;font-weight:800;letter-spacing:.03em;text-transform:uppercase;vertical-align:1px}
.hw__ok{display:flex;align-items:center;gap:8px;margin:12px 0 0;padding:9px 12px;border-radius:12px;background:var(--green-50);border:1px solid var(--green-200);font-size:13.5px;font-weight:700;color:var(--green);opacity:0;animation:pop-on .5s var(--ease-out) forwards paused;animation-delay:calc(var(--k) * 300ms + .4s)}
.hw__ok svg{width:16px;height:16px;flex:none}

@media (max-width:960px){
  .wo__grid,.wo__grid--flip{grid-template-columns:1fr;gap:36px}
  .wo__grid--flip .wo__copy{order:0}
}
@media (max-width:760px){
  .wo__mail{padding:14px}
  .wo__meta{grid-template-columns:1fr 1fr}
  .wo__meta div:last-child{grid-column:span 2}
  .wo__subj{font-size:16.5px}
  .hw__quote{padding:12px}
  .hw__qh{flex-direction:column;gap:2px}
}
@media (prefers-reduced-motion:reduce){.wo__s,.hw__o,.hw__ok{opacity:1;animation:none}}
html:not(.js) .wo__s,html:not(.js) .hw__o,html:not(.js) .hw__ok{opacity:1;animation:none}