
Scrap metal recycling · Perth, WA
- New leads land on the office's WhatsApp within minutes. Unanswered leads fell from 13% to 3%.
- Bins are tracked, so they know where every one of them is.
- Jobs are assigned to drivers automatically, and drivers mark them done from the same chat.
Our office team used to handle lead replies, customer texts and job coordination by hand, and it took a significant amount of time every day. Now the assistant does that, plus the follow-ups that used to get missed when we were busy. It's work that would otherwise need another staff member or a VA. If you're about to hire a VA, look at automation first.




